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Systems documents
Systems documentation makes your system more manageable for systems administrators, programmers and
support staff. It also ensures that if a key member of staff leaves, you have a permanent record of
everything other staff may need to know. We can design a systems documentation set specifically with
your needs in mind.
Our systems documentation services include the following:
- support specifications
Containing reference material similar in content to a systems specification. This document is aimed
at maintenance programmers, to help them solve and record problems, and to evaluate the effects of
system changes. Typically, this document includes overview information, dataflow diagrams, entity
models and file/program cross references.
- programmer bibles
Containing additional information for programmers such as source control procedures, compilation
and release procedures.
- operations procedures
Containing overviews of batch cycles, escalation procedures, change control procedures and when to
backup and restore files.
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