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User Documentation
A well designed user guide or instruction manual is often the most effective way to give your
customers a good impression of your service or system, and to enable them to become familiar
with its key features.
The user will judge your efforts. To use your system or product effectively they need accurate
information that is easy to access, understand and apply to specific tasks.
Our range of user documentation includes:
- user guides, installation and operations manuals
These usually contain step-by-step instructions on the real tasks that your users have to
perform.
- getting started guides
These contain high-level information about your product or software and may include low-level
instructions for performing basic system tasks.
- quick-reference guides
These are often in the form of cards or booklets providing information on the most frequently used
tasks or functions.
- training material
Professional documentation to support training courses makes learning easier for the
trainee and training easier for the trainer. Enhance your training courses with our
training documentation services.
- procedures guides
These are used to document manual procedures within your organisation using flowcharts, numbered
tables and checklists, making information easy to understand, locate and update.
Lucid will gladly update any existing manuals that you may have. This usually takes less time than
writing a new one from scratch.
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